Accessibility Statement

Over 40 million people in the U.S. have a disability. Among those ages 65 and older, the U.S. Census Bureau reports:

  • 14.1% have hearing difficulty
  • 8.3% have cognitive difficulty
  • 6.2% have vision difficulty

Since 62% of adults with a disability own a desktop or laptop computer and 72% have high-speed internet at home, Senior Healthcare Direct is committed to digital accessibility. As a result, our website conforms to the 
Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA and complies with Americans with Disabilities Act (ADA)

To assist with website accessibility, has partnered with eSSENTIAL Accessibility (EA), which administers and oversees the accessibility program. The EA program evaluates our website on an ongoing basis, follows best practices, and is supported by a diverse team of professionals. 

Assistive CX Technology

EA offers you assistive CX technology to make digital content accessible for people with physical disabilities. This technology helps customers who have trouble typing, gesturing, moving a mouse, or reading. The application is free to download and provides the following tools:

  • Onscreen keyboard
  • Mouse alternatives
  • Text and image zooming
  • Visual “click assist”
  • Text-to-speech
  • Voice recognition

Video Accessibility

We provide educational Medicare videos to supplement the text and graphic content on For example, the visually impaired can listen to the audio in our videos. We are also committed to providing closed captions to assist the hearing impaired. 

Please download the Assistive Technology App and visit our YouTube channel to watch and listen to Medicare videos.

Questions and Concerns

If you have any questions or concerns about this Accessibility Statement or its implementation, please email us at or contact us through snail mail at:

Senior Healthcare Direct

3180 Curlew Road

Oldsmar, FL 34677

Attn: Compliance Department